Terms and Conditions of Sale
Read our terms and conditions of sale to understand the terms of our transport services.
Introduction
These terms and conditions govern the contractual relationship between Taxi VAG Transfers and its customers. Any booking implies full acceptance of these conditions.
Services offered
We offer private transport services including:
- Airport transfers
- Train station transfers
- Ski resort transfers
- Approved taxi services
Booking and payment
The booking is considered confirmed after receipt of a 50% deposit of the total amount.
Accepted payment methods
- Credit card
- Bank transfer
- Cash (balance only)
Cancellation and refund
Cancellation policy
- Cancellation more than 48h before departure: full deposit refund
- Cancellation less than 48h before departure: no deposit refund
- No-show: full service charge
Pricing
Our rates are based on distance, vehicle type, and additional services requested. They include:
- Transportation
- Professional driver
- Transport insurance
- Fuel
Responsibilities
Our responsibilities
We commit to providing a professional, punctual, and secure service, with well-maintained vehicles and qualified drivers.
Client responsibilities
The client agrees to:
- Provide accurate information when booking
- Respect the appointment time
- Inform of any changes as soon as possible
- Respect the vehicle and driver
Luggage
Luggage is accepted within the vehicle's capacity limit. Any special luggage must be reported when booking.
Insurance
Our vehicles and passengers are covered by professional insurance in accordance with current regulations.
Force majeure
In case of force majeure (extreme weather conditions, natural disasters, etc.), we reserve the right to modify or cancel the service. A refund or postponement will be offered.
Disputes
In case of dispute, an amicable solution will be preferred. Failing this, the competent courts will be those of the company's registered office.
Contact
For any questions regarding our terms and conditions of sale, you can contact us:
VAG TRANSFERS 72 Rue Richard Curt, 73260 Grand-Aigueblanche